…to access the key public utilities, which in the 21st century include digital communications. Essential services listed in the Principle 20 of the European Pillar of Social Rights (digital communications, financial…

…consideration in achieving resiliency is the availability of modern systems of engagement. These solutions can be implemented quickly and cost-effectively and integrated seamlessly with legacy systems. Whether it is investigating…

…accessible Understanding what services are available and how to access them remains a challenge for many citizens. Nine out of ten (89%) say they can’t find the guidance they need, and 37%…

…In that perspective, which measures have you identified as most commonly used? Across these countries, tax credits are the most common approach, used in Finland, France, Germany and Sweden. They…

…effectiveness and the quality of services provided to vulnerable children and families. The potential dichotomy between compliance and casework doesn’t have to be problematic. You can have both a compliant…

…The models are an abstract representation of some portion of reality and are designed to predict domain-specific realities. With them come three inevitable gaps in understanding and performance (see Figure…

…took place during times when citizens across Europe experienced more acute isolation – the now enduring nature of the pandemic brings into question long-term resilience and optimism for the future….

…despite AI’s promise to accelerate growth and streamline day-to-day operations, AI uptake in the public sector worldwide has been limited. The SAP Institute for Digital Government collaborated with the University…

…link between professional network actors, and even become network actors themselves in the construction described below? Children and young people have an established place as members of society. They are…

…a reality. Combining data and technology to create actionable intelligence It’s often the case that money spent on health, social, and economic issues serve simply to keep relevant services afloat…

…serious ethical concerns. Indeed, a key challenge has been to ensure the safety and support of the workforce within a fragmented system of provision. Accessing real-time data using digital technology on what happens across community-based…