Breakout sessions
- 24/06/2025 09:45-10:45
Session Types:
Case Study Session: During this session, participants will learn about a practice, service model, project, new idea (already implemented with some form of evaluation) and stimulate discussion. The session will include Q&As and interactive discussion.
Workshop Session: This will take the form of an interactive meeting or educational session designed to create a specialised result, for example a guidance or learning that participants can use afterwards. It will include some form of training and/or group work.
Thematic Panel Discussion: During these sessions, 3-4 organisations present a project on a similar topic related to the conference theme during a moderated panel discussion. Delegates are invited to ask questions at the end of the session.
Breakout sessions
Active participation of older adults in their care is essential for improving the quality of services. When older individuals are involved in decision-making, daily activities, and feedback processes, care becomes more person-centred, responsive, and tailored to their needs. Their insights and preferences help shape practice that enhances dignity, autonomy, and overall well-being. By valuing their voices, providers create more inclusive, respectful, and high-quality care environments.
Individuals and communities represent the core of the design and delivery of social services. Transposing this aspiration into practice appears, however, rather more complicated. The fragmentation of data systems is one obstacle in the path towards social services that comprehensively addresses the needs of the people who use them. KPMG will be collaborating with RAND to run this case study session and introduce how digital platforms for data management can be ethically integrated within social services systems.
Welfare technology offers significant potential to transform social care services by enhancing the quality of life for citizens and improving staff efficiency. Aarhus Municipality and Social Services of the Central Region of Denmark are leading the way in using technologies such as virtual visits and diaper sensors to improve care.
Citizen participation is vital for improving local services, ensuring they are responsive, inclusive, and aligned with community needs. When residents actively engage in decision-making, provide feedback, and collaborate with service providers, policies and programmes become more effective and impactful. Participation fosters a sense of ownership, strengthens trust between communities and local authorities, and leads to innovative, grassroots-driven solutions.
This initiative establishes Small Support Organisations that provide person-centred, specialist support, enabling older persons and persons with disabilities to live independently in their own homes. These organisations integrate social workers, health professionals, and lived experience groups, ensuring a flexible and holistic approach to care.