Breakout sessions
- 25/06/2025 10:30 - 11:45
Workshop Session: This will take the form of an interactive meeting or educational session designed to create a specialised result, for example a guidance or learning that participants can use afterwards. It will include some form of training and/or group work.
Thematic Panel Discussion: During these sessions, 3-4 presenters present a project on a similar topic related to the conference theme during a moderated panel discussion. Delegates are invited to ask questions at the end of the session.
Breakout sessions

The shift from reactive to preventative child and family services is progressively becoming a reality. The emergence of new tools and methods allows to combine and strengthen family support and child protection.
As social workers navigate the evolution of these systems, they face the challenge of adapting to new practice. This is why Deloitte’s session will leverage a global panel of practitioners to discuss the reality of incorporating these realities into their everyday work.
Citizens sometimes complain that social protection systems are often burdened by excessive bureaucracy, hindering their efficiency and preventing citizens from fully accessing their lawful entitlements. This leads to frustration and a perception of systemic weakness.
To tackle this challenge, this session will help participants explore how Chile improved the efficiency of its social protection system through the implementation of centralised databases and single-access portals for citizens.
As a fundamental aspect of human rights, nutrition policies are key to ensuring proper care. Addressing the root causes of malnutrition is vital for creating effective care policies.
The care sector is evolving technologically, and food provision practices are modernising through tools like apps, e-vouchers, and QR codes. These innovations improve both the efficiency of support and the management of funding and donations.
Generative AI has the potential to revolutionise the way social workers operate and improve service delivery, but its use remains largely untapped. Social workers often face barriers such as scattered data, language challenges, and time-consuming tasks like transcribing and summarising notes from meetings. Meanwhile, people who need to use services may become lost in the complexity of care systems.
In this session, Microsoft will demonstrate attendees how generative AI can be seamlessly integrated into existing systems, offering significant time and performance gains.