Innovation Zone
INNOVATION ZONE PRESENTATION BY SKILLLAB.IO, 26 June, 14:00 - 14:20
Innovation Zone presentation: Skills-Based Labour Market Mobility, by SkillLab.io
Identifying peoples’ unique skills for better support in navigating the labour market and finding relevant jobs and education opportunities has emerged as a promising way for solving labour market mobility challenges. Beneficiaries of this approach include for instance people who have fled Ukraine, who learn the value of their past experiences for the labour market in their new communities. They additionally benefit from insights into how potential new work experience adds value for a possible return. SkillLab will showcase how access to jobs was improved in its projects in European municipalities and with the Ukrainian State Employment Service.
Room: Atrium – Innovation Zone 1
Presentation Language: English
Organisation: SkillLab.io
Presenters:
- Christoph Bretgeld, Director of Strategy, SkillLab.io
- Rintse van der Werf, Director of Business, SkillLab.io
INNOVATION ZONE PRESENTATION BY FIRST WORK, 26 June, 14:00 - 14:20
Innovation Zone presentation: Transforming Public Employment Services: A Canadian Perspective by First Work
Join us as we explore Ontario’s public Employment Services transformation, emphasizing the pivotal role of advanced technology and localized human support in connecting underrepresented jobseekers with training and employment. First Work, Ontario’s largest youth employment network, will share challenges and solutions driving this transformation, highlighting how AI and digital solutions enhance service outcomes for jobseekers and employers. Gain insights into how AI-powered personalized guidance, tailored to individual skillsets and career aspirations, empowers public service providers and supports marginalized communities. We’ll share practical applications from the Canadian employment services space, offering a replicable model for transforming public sector service delivery.
Room: Atrium – Innovation Zone 2
Presentation Language: English
Organisation: First Work
Presenters:
- Akosua Alagaratnam, Executive Director First Work
INNOVATION ZONE presentation BY TIETOEVRY, 26 June, 15:55-16:15
Innovation Zone: Digital Citizen Services by Tietoevry
Digital citizen services are being implemented within the social care sector in Sweden. This integrated citizen service aims not only to engage citizens but also to streamline case management processes.
Room: Atrium – Innovation Zone 1
Presentation Language: English
Organisation: Tietoevry
Presenters:
- Jahn Sundin, Lead Product Manager, Tietoevry
- Carola Winberg, Lead Product Manager, Tietoevry
INNOVATION ZONE PRESENTATION BY AUGINTEL, 26 June, 16:20-16:40
Innovation Zone: Data-Driven Solutions for Social Care Excellence by Augintel
Augintel’s SaaS products leverage natural language processing and machine learning to analyse vast amounts of unstructured data from case files. These tools identify key indicators that case managers rely on, such as risk factors, social determinants, and relationships. Armed with this valuable information, social workers can:
- Proactively address early warning signs of abuse or declining mental health.
- Gain essential insights to tailor interventions effectively, preventing crises.
- Ensure the organisation delivers high-quality care by managing risks effectively.
- Achieve significant workforce efficiencies by reducing administrative burdens.
Room: Atrium – Innovation Zone 1
Presentation Language: English
Organisation: Augintel
Presenters:
- Marty Elisco, CEO, Augintel
- Tracy Rohrdanz, Director of Customer Success, Augintel
INNOVATION ZONE PRESENTATION BY WCC, 26 June, 16:20-16:40
Innovation Zone: Empowering Personal Growth Through Tailored Support Measures by WCC Group
Traditionally, social employment services have focused on matching jobseekers with available positions. However, by harnessing high-quality labour market data and advanced matching technologies, these services can extend their scope to support various aspects of the reintegration process for long-term unemployed individuals.
This presentation by WCC Group, a leading provider of advanced matching solutions, showcases innovative uses such as advanced skills gap analysis, transparent profiling tools, and referrals for personal development initiatives like training programmes. Learn how recent investments in cutting-edge tools have opened up new opportunities for local social services to address the evolving challenges of the job market.
Room: Atrium – Innovation Zone 2
Presentation Language: English
Organisation: WCC Group
Presenter:
Robert Arends, Sr. Consultant, WCC Group
INNOVATION ZONE PRESENTATION BY FutureFit AI , 27 June, 10:40-11:00
Innovation Zone: Employer-driven Reskilling for Employment: A Pan-European Model powered by AI by FutureFit AI
Governments and public agencies encounter challenges in linking job seekers with training and employment opportunities due to disjointed systems, lack of industry alignment, and trust gaps. To address these obstacles, the Reskilling4Employment initiative, in collaboration with FutureFit AI, is introducing the New Career Network (NCN) in the Iberian region.
This innovative model utilises FutureFit AI’s platform to establish a coherent ecosystem that connects candidates, reskilling providers, and employers. The NCN offers access to tailored programmes, comprehensive social services, and employers prepared to hire, providing AI-driven career guidance and matching individuals with relevant opportunities based on skills. Explore how this employer-focused strategy establishes a pan-European framework to ensure equal opportunities for the labour force and bridge skill gaps during the digital and green transitions
Room: Atrium – Innovation Zone 1
Presenters:
- Hamoon Ekhtiari, Chief Executive Officer, FutureFit AI
- Ignacio Aberg Coco, Global Director of New Ventures and Product Development, Telefonica
INNOVATION ZONE PRESENTATION BY DELOITTE, 27 June, 11:05 - 11:25
Innovation Zone: The Thrive Digital Employment Service by Deloitte
Public Employment Service (PES) agencies globally are rapidly digitizing their support for the unemployed, the underemployed, and the precariously employed. Deployed in multiple jurisdictions and available in 14 languages, Thrive Career Wellness offers a full-service, end-to-end solution to help jobseekers upskill and find sustained employment aligned with their skills and ambitions. Thrive also helps jobseekers find higher-demand, better-paid career pathways. Finally, Thrive Career Wellness offers a user-friendly experience for employment counsellors and employers.
Room: Atrium – Innovation Zone 1
Presentation Language: English
Organisation: Deloitte
Presenters:
- Jeffrey Doucet, CEO, Thrive Career Wellness
- Alia Kamlani, Global Labour Market Activation Leader, Deloitte
INNOVATION ZONE PRESENTATION BY EY, 27 June, 13:20 - 13:40
Innovation Zone presentation: Gen AI for social services: Project from the Paris city-council by EY
Discover how the City of Paris leveraged AI to streamline access to social grants, featuring user-friendly interfaces and smart algorithms that help beneficiaries understand their entitlements and access necessary support.
On a more detailed level, the project implemented in the City of Paris aims to guide citizens toward the social assistance programmes for which they are eligible, based on their personal and family situations.
The EY team has worked on the social assistance guide, built the data architecture, and created a GenAI chatbot that interacts with the user to check if they meet the eligibility criteria for certain types of support, and provides them with information accordingly.
The chatbot is available in 95 languages, which is very beneficial for Paris where many citizens do not speak French as their first language.
Room: Atrium – Innovation Zone 1
Presentation Language: English
Organisation: EY
Presenters:
- Jessica Chamba, Partner, EY
INNOVATION ZONE PRESENTATION BY HOPLR, BELGIUM, 27 June, 15:15-15:35
Innovation Zone presentation: Hoplr – The #1 digital platform for community care by Hoplr
Promote social cohesion and circular economy through a peer-to-peer network. Facilitate the seamless connection of vulnerable citizens with the local social support network.
Room: Atrium – Innovation Zone 1
Presentation Language: English
Organisation: Hoplr
Presenters:
- Jennick Scheerlinck, Founder & CEO, Hoplr, Belgium
INNOVATION ZONE PRESENTATION BY ACCESIT INCLUSIVO SL, SPAIN, 27 June, 15:15-15:35
Innovation Zone presentation: Acctua: Enhancing Web Accessibility for All Users by Accesit Inclusivo SL
Acctua is an online service designed to enhance access to web content and services. It offers an innovative solution aimed at improving web accessibility and usability for all Internet users, regardless of age or abilities.
With its intelligent interface that both speaks and listens, Acctua can adjust itself to the individual needs and capabilities of each user, enabling various modes of web browsing.
Room: Atrium – Innovation Zone 2
Presentation Language: English
Organisation: Accesit Inclusivo SL
Presenters:
- Javier Sales, Chief Operator Officer, Accesit Inclusivo SL, Spain
- Ingrid Soriano Gómez, Policy Officer, Accesit Inclusivo SL, Spain
INNOVATION ZONE PRESENTATION BY UNIVERSITY OF SOUTH WALES, 28 June, 11:30 - 11:50
Innovation Zone presentation: (Co)Designing in Co-Production – Lessons Learned, by University of South Wales
This presentation will delve into the innovative strategies employed by the University of Wales’ research team during the National Evaluation of the Social Services and Well-being (Wales) Act 2014. The aim was to incorporate co-production principles directly into the study design. Over the course of the four-year study, which faced interruptions due to COVID-19, they encountered both successes and challenges in this endeavour.
They will discuss these experiences, as well as the strengths and limitations of developmental evaluation approaches, particularly ‘Principles-Focused Evaluation’ (Patton, 2018). Led by Prof. Mark Llewellyn and Prof. Fiona Verity, the presentation will also draw upon insights from an extensive sub-study conducted within the project, focusing on the experiences of individuals striving to integrate co-productive practices in response to the Act’s requirements (Andrews, Calder, Blanluet, and Baker, 2023).
Room: Atrium – Innovation Zone 1
Presentation Language: English
Organisation: Welsh Institute for Health and Social Care, University of South Wales
Presenter: Mark Llewellyn, Professor of Health and Care Policy, Welsh Institute for Health and Social Care, University of South Wales
INNOVATION ZONE PRESENTATION BY VISIION, 28 June, 11:30 - 11:50
Innovation Zone presentation: AI for Gender Violence, by VISIION
Gender violence, a complex issue impacting millions globally, can be mitigated by AI. By aiding in early case detection, risk prediction, and timely intervention, AI offers practical solutions. For instance, AI deployed in victim helplines can identify risk patterns, enhancing personalised care. This approach has the potential to extend to various facets of the Comprehensive Victim Care System and other social sectors, aligning with the goals of the 2030 Agenda.
Room: Atrium – Innovation Zone 2
Presentation Language: English
Organisation: VISIION
Presenters:
- Alberto Serra, CEO, Visiion IT for Social Development
- Agostino Paganini, Expert Consultant, Visiion IT for Social Development