Innovation Zone: Transforming Public Employment Services: A Canadian Perspective by First Work

Join First Work as they explore Ontario’s Public Employment Services transformation, emphasising the pivotal role of advanced technology and localised human support in connecting underrepresented jobseekers with training and employment. First Work are Ontario’s largest youth employment network and will share challenges and solutions driving this transformation, highlighting how AI and digital solutions enhance service outcomes for jobseekers and employers.

Gain insights into how AI-powered personalised guidance, tailored to individual skillsets and career aspirations, empowers public service providers and supports marginalised communities. We’ll share practical applications from the Canadian employment services space, offering a replicable model for transforming public sector service delivery.

Room: Atrium – Innovation Zone 2

Presentation Language: English

Organisation: First Work

Presenter:

• Akosua Alagaratnam, Executive Director First Work