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About ESSC

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Advancing Social Services.
The role of technology in promoting autonomy and inclusion.

The 31st edition of the European Social Services Conference (ESSC) took place in Malmö (Sweden) on 14-16 June 2023.

The ESSC is the annual flagship event of the European Social Network (ESN), the leading network for public social services in Europe. The ESSC is the largest public social welfare policy and practice forum in Europe, attended by almost 600 delegates in Hamburg in 2022.

The ESSC 2023 brought together providers of technology solutions, researchers, decision-makers in public authorities, third sector organisations and social services professionals to share and exchange their knowledge and experiences with peers from across Europe and other regions of the world.

Pioneering the value of specialist knowledge exchange within the social services sector, the conference examined key components of the use of innovative technology and digitalisation in promoting autonomy and inclusion in our communities.

Conference Theme

Accelerating the digital and technological transformation of social services by governments, public authorities, and agencies involved in their development and delivery is key to reach people in their homes and communities.

At the 31st European Social Services Conference (ESSC 2023) we discussed how technological advancements can help to improve the delivery of social services by making access and sharing of information simpler, improving coordination between services, encouraging early intervention, supporting decision making, and promoting people’s autonomy and choice.

The conference highlighted research and practice on innovation in social services through technologyIT developments for social inclusionaccessibility, or autonomyorganisational and workforce improvements, or data management for decision-making.

Past events