By Microsoft. Covid 19 has transformed the way we deliver social services. 

By KPMG. The COVID-19 pandemic has pushed populations across the globe to turn to local, national and international public authorities for help.

By KPMG. There is increasing recognition of the importance of social services in Europe for the functioning of society, especially during crises.

By Diona. The work of child and youth services caseworkers is born of a noble and passionate desire to help others.

Anja Gargulla, Deputy Head of Unit, Labour Market Policy, Ministry of Labour, Health, Social and Family Affairs and Integration, Free and Hanseatic City of Hamburg. The northern German metropolis has

By Rainer Binder, Managing Director – Global Social Services Lead, Accenture. The pressures on social services agencies continue to intensify. The pandemic, of course, created a surge in demand for

By Dr. Ines Pamperl, Head of Medical Services, Youth and Family Office, City of Graz. All forms of assistance provided are based on actual client needs. The approach is designed to motivate

3 Questions to Jonas Fluchtmann, Economist in the Social Policy Division at the OECD Directorate for Employment, Labour and Social Affairs (ELS), co-writer of the report.

Social services programs are necessary in providing children and families with the benefits and supports they need to thrive in their communities.

By Ian Ryan, Global Head, SAP Institute for Digital Government. As Social Services organisations increasingly adopt artificial intelligence (AI), a crucial consideration with building AI systems relates to human decision-makers’ ability