Monica Persson, FSS Chair and Social Services Director, Karlstad Municipality, Sweden. A workshop about a cyberattack which resulted in the shutdown of IT systems in the municipality of Kalix

This successful experience underlines that voucher solutions which channel social aid can efficiently enable all the stakeholders, public and private, collaborate towards a public social goal.

Front-line social services is re-energising and getting off the ground in Sweden. Find out more about the approach to social services by ESN member and conference partner FSS

Conference partner, Binti, discusses emerging policy and practice reforms which offer models for replication that can improve outcomes for children and address the increasing burden on child welfare systems.

FSS, the Association of Directors of Social Welfare Services and ESSC partner welcomes you to Sweden

Conference partner, Edenred, discusses with the European Federation for Services to Individuals how to better support and protect PHS workers as demand for household and care services continues to grow.

Conference partner, Accenture shares their insights on how technology will be central to meeting the ever increasing demand for social services and how collaborations between the public & private sector

By Delphine Chilese-Lemarinier, Head of EU Affairs, Edenred. The current Ukrainian crisis has shown the importance of social aid and assistance to relieve and protect the refugee population.

Ian Ryan, Global Head, SAP Institute for Digital Government at SAP. As Social Services organizations seek to uncover the substantial potential benefits that utilizing artificial intelligence (AI) can deliver.

Magnus Björkgren, PhD, Health Economist, Consultant, President & Co-Founder Oy Raisoft Ltd. Research Fellow interRAI. As the population ages innovation initiatives in social services are needed to ensure people’s access