European Social Network - Homepage

ESSC 2023 stats


Highlights from ESSC 2023

Public social services are facing a significant number of challenges in relation to increasing social demands and expectations. Digital and technology innovation are key in supporting public authorities to undertake large 


Conference Webinar Programme

ESN has joined with our Conference industry partners to organise a series of webinars to discuss different ways in which technology and digitalisation are transforming social services. Watch the previous discussions and register for upcoming webinars here.

Supporting Decision-Making and System Transformation

Public social services are facing a significant number of challenges in relation to increasing social demands and expectations. Digital and technology innovation are key in supporting public authorities to undertake large transformation programmes leading to organisational change impacting administrations, professionals and people using social services.

Key speakers

Senior Regional Advisor for Europe and Central Asia – Child Protection, UNICEF
Chief Executive Officer, European Social Network
Associate Professor, Graduate School of Social Work, University of Denver
Expert Digital Health, Director Connected Society, RISE Research Institutes, Sweden
Senior Specialist, Finnish Institute for Health and Welfare
Research Fellow, Institute of Development Studies

Our partners

Conference theme


Accelerating the digital and technological transformation of social services by governments, public authorities, and agencies involved in their development and delivery is key to reach people in their homes and communities.

At the 31st European Social Services Conference (ESSC 2023) we discussed how technological advancements can help to improve the delivery of social services by making access and sharing of information simpler, improving coordination between services, encouraging early intervention, supporting decision making, and promoting people’s autonomy and choice.

The conference highlighted research and practice on innovation in social services through technology; IT developments for social inclusion, accessibility, or autonomy; organisational and workforce improvements, or data management for decision-making.


How to register

Register by 6 June to join us to discuss the latest innovations in social care policy and share your experiences in delivering support to vulnerable communities.

bursary programme icon


Find out about support to participate through our conference bursary programme. 

become a partner icon


Working on digitalisation and technology for social services? Supporting public authorities in their digitalisation journey? Have projects and/or solutions to improve the quality of social service delivery? If you answer Yes to any of these questions, we want to hear from you. Get in touch!

exhibitor icon

Join the Practice Fair

A dedicated conference session to enable registered organisations to present their projects and initiatives to all the conference delegates. Contact Francesco Capuani to find out how you can get involved.



Digital and Technology Innovation in Children and Young People’s Social Services

How has digitalisation impacted support for children and young people?  What are the main areas of focus for social services?


untitled design (3)


Find out how you could become a conference exhibitor, showcasing your products and solutions.
untitled design (2)


Find out how your organisation could become a conference partner, opening up numerous possibilities for brand visibility.

Conference VenueS

Register for updates

Subscribe here to receive conference updates directly to your inbox.

Download the European Social Network Events App

The European Social Services Conference 2023 strives towards being a fully equitable, inclusive, sustainable and accessible event. The planning of every aspect of the conference is made in line with the guidelines for an equitable event, as laid out by the City of Malmö which also adhere to Sweden’s discrimination law which, among other things, imposes certain requirements for accessibility and specifies protection based on a number of recognized characteristics and forms of discrimination. The core principle of these guidelines is that every person is equal in dignity and rights, and therefore every person should have equal opportunities to reach their human potential. Key considerations have been made to ensure the sustainability of ESSC 2023. These include choosing a venue that is a LEED-certified building, minimising waste, in particular food waste, and promoting the use of public transport where possible.