Maintaining awareness of data protection regulations is crucial when designing digital-based social services.

Conference partner, Accenture shares how embracing digitalisation enables agencies to proactively intervene at an earlier stage and achieve improved outcomes for the people they serve.

Examining the City of Milan's case which addresses poverty and social exclusion through an innovative data-driven approach.

Conference partner Binti explores the challenges, solutions, and the role of technology in supporting youth placed in kinship care.

Conference partner, Tietoevry shares how Tietoevry Care product Lifecare is personalizing social care services and creating digital advantage for both professionals and citizens.

SKR describes their project to develop the efficient use of services or tech products to improve the care for older people in ten municipalities

Conference partner, KPMG share their insights on how the WAAS project allows different welfare-state actors to plan, design and implement integrated and shared interventions, together with a more transparent use

Monica Persson, FSS Chair and Social Services Director, Karlstad Municipality, Sweden. A workshop about a cyberattack which resulted in the shutdown of IT systems in the municipality of Kalix

This successful experience underlines that voucher solutions which channel social aid can efficiently enable all the stakeholders, public and private, collaborate towards a public social goal.

Front-line social services is re-energising and getting off the ground in Sweden. Find out more about the approach to social services by ESN member and conference partner FSS