A Holistic Approach for Better Outcomes in Child Welfare 

Conference partner, Binti, discusses emerging policy and practice reforms which offer models for replication that can improve outcomes for children and address the increasing burden on child welfare systems.

Join us in Malmö in June!

FSS, the Association of Directors of Social Welfare Services and ESSC partner welcomes you to Sweden

Personal and Household Services in the European Agenda

Conference partner, Edenred, discusses with the European Federation for Services to Individuals how to better support and protect PHS workers as demand for household and care services continues to grow.

Social services reinvention: human-led and tech-enabled

Conference partner, Accenture shares their insights on how technology will be central to meeting the ever increasing demand for social services and how collaborations between the public & private sector can further the development of new care models.

Using the Fund for European Aid to the Most Deprived (FEAD) and social vouchers to support Ukrainian refugees

By Delphine Chilese-Lemarinier, Head of EU Affairs, Edenred.
The current Ukrainian crisis has shown the importance of social aid and assistance to relieve and protect the refugee population.

Building Artificial Intelligence Capability in Social Services

Ian Ryan, Global Head, SAP Institute for Digital Government at SAP. As Social Services organizations seek to uncover the substantial potential benefits that utilizing artificial intelligence (AI) can deliver.

The Check Up Self Report (CU-SR) – New assessment tool for elderly persons living in the community

Magnus Björkgren, PhD, Health Economist, Consultant, President & Co-Founder Oy Raisoft Ltd. Research Fellow interRAI. As the population ages innovation initiatives in social services are needed to ensure people’s access to quality and affordable care throughout their lives.

3 ways tech can enable independent living in a post pandemic world

By Microsoft. Covid 19 has transformed the way we deliver social services. 

SHAPS: Sharing knowledge to create value

By KPMG. The COVID-19 pandemic has pushed populations across the globe to turn to local, national and international public authorities for help.

Understanding the essential role of Social Services

By KPMG. There is increasing recognition of the importance of social services in Europe for the functioning of society, especially during crises.

Workforce Resiliency in a Challenging and Changing World

By Diona. The work of child and youth services caseworkers is born of a noble and passionate desire to help others.

Meet the host of the 30th European Social Services Conference Hamburg – plenty to share!

Anja Gargulla, Deputy Head of Unit, Labour Market Policy, Ministry of Labour, Health, Social and Family Affairs and Integration, Free and Hanseatic City of Hamburg. The northern German metropolis has waited for two years to finally host the European Social Services Conference.

How social services can lead with impact in an uncertain world

By Rainer Binder, Managing Director – Global Social Services Lead, Accenture. The pressures on social services agencies continue to intensify. The pandemic, of course, created a surge in demand for support from citizens who suddenly found themselves in unexpectedly challenging circumstances.

The neighbourhood-centered approach – the key to strengthening family resources and identifying specific needs, even in turbulent times

By Dr. Ines Pamperl, Head of Medical Services, Youth and Family Office, City of Graz. All forms of assistance provided are based on actual client needs. The approach is designed to motivate clients while leveraging their available resources.

Bringing Household Services Out of the Shadows: Formalising Non-Care Work in and Around the House

3 Questions to Jonas Fluchtmann, Economist in the Social Policy Division at the OECD Directorate for Employment, Labour and Social Affairs (ELS), co-writer of the report.

Compliance vs. Casework: Striking a Balance in Social Services

Social services programs are necessary in providing children and families with the benefits and supports they need to thrive in their communities.

Building Explainability into Public Sector Artificial Intelligence: Helping Stakeholders Understand the Thinking Behind AI Decision-Making

By Ian Ryan, Global Head, SAP Institute for Digital Government.

As Social Services organisations increasingly adopt artificial intelligence (AI), a crucial consideration with building AI systems relates to human decision-makers’ ability to understand and explain how these systems generate their decisions.

Why social services need to find (and hire) hidden workers

By Rainer Binder, Managing Director – Global Social Services Lead, Accenture.

Employers in all sectors are struggling to find the talent they need.